Return/Refund Policy

Refund & Return Policy                                    

  Our Commitment

  We want you to be satisfied with your purchase. If something isn't right,

  we'll make it right.                                                          

  Return Window                                                                 

  You may request a return or refund within 30 days of the delivery date.

  Eligible Items

  Items must be unused, in their original condition, and in original packaging 

  to qualify for a return.                                                      

  Non-Returnable Items                                                          

  - Items damaged due to misuse or improper installation    

  - Items returned after 30 days of delivery                                    

  How to Request a Return                                                       

  Email us at RIEcomOfficial@gmail.com with:

  1. Your order number                                                          

  2. The item(s) you wish to return                         

  3. The reason for your return                                                 

  We will respond within 2 business days with return instructions.              

  Refunds                                                                       

  Once your return is received and inspected, we will process your refund to the

   original payment method within 5–10 business days. You will receive an email

  confirmation.

  Damaged or Incorrect Items                                

  If your item arrived damaged or you received the wrong product, contact us

  within 7 days of delivery. We will send a replacement or issue a full refund 

  at no cost to you — no return required.

  Return Shipping                                           

  Customers are responsible for return shipping costs unless the item arrived

  damaged or incorrect.